Due to COVID-19, there may be some delays from couriers. If your order tracking isn't updating, it's a common issue and don't worry your order is still processing. Please allow up 10 working days (excludes weekends). If you are in the US, you can use the same DHL tracking number to track via USPS. 

Before contacting us, please allow 7 working days after despatch for UK delivery, and 15 working days after despatch for international delivery. We ship from the UK

Please note that despatch time from our warehouse is unaffected, however there are some courier delays at the moment due to the pandemic. Your patience is really appreciated at this time

CRAFTD London Returns James and James Fulfilment Ltd,
Northampton 2
Rhosili Road,
(+44) 0151 745 8554