At CRAFTD, we believe you should only ever have to buy your wedding ring once. That’s why every ring comes with our Ring Replacement Guarantee.

What Your Ring Replacement Guarantee Covers

Size exchanges:

Most guys will need to resize their wedding band at least once in their lifetime, so we've got you covered with size exchanges, for life.

Replacement ring for accidental loss:

40% of men will lose their wedding ring. We know you’re not planning on losing yours, but in the unlikely event that you do, we'll replace it.

Replacements under our lifetime warranty:

Like all CRAFTD pieces, your wedding band is also covered under our Lifetime Warranty. So whichever way you look at it, we’ve got you covered. You can read this in full here.

How to Claim

Making a claim couldn't be easier. Just drop us an email at hello@craftdlondon.com along with:

Your original order number
A short note on the reason for your claim
Your preferred size, colour, and style of ring

We’ll guide you through the next steps from there.

Our right to decline claims:

CRAFTD reserve the right to decline claims that:

Show signs of misuse or damage caused by neglect
Don’t meet the criteria of our warranty or replacement guarantee
Are flagged by our team as potentially false or fraudulent
Involves any changes to the original ring. This includes custom engraving, resizing, or other modifications, all of which will void the warranty.

Important information On Replacement Rings

All replacements and claims will be subject to a small shipping fee.
We believe your original wedding band is a part of your story and should always stay with you. That’s why, if you ever need a different size, we’ll send you a new one and let you keep the original. If you need to change sizes again after that, we’ll simply exchange your most recent ring.
All replacements are eligible after 6 months of your original purchase date. Didn’t get the right size the first time? You'll still have your standard 30 days to exchange your ring for the correct one.

Additional terms & conditions:

To keep offering this level of value to everyone, your replacement guarantee covers:

Up to 2 size replacements
Up to 1 replacement for accidental loss

Claims are assessed on a case-by-case basis, and in certain situations, we may extend the warranty beyond what’s covered here.